President/CEO
J. Paul McMillen 3347 PMcMillen@paa.org
PAA Services, Inc.
John Devlin, Vice President, Chief Operating Officer 3336 JDevlin@paa.org
Louise Shugar, Director Member Programs 3321 LShugar@paa.org
Eastern Regional Managers
Darren Miller 3350 DMiller@paa.org
Tara Silva-Arias 3366 TSilva-Arias@paa.org
David Wallick 3375 DWallick@paa.org
Debra Shoemaker 3335 DShoemaker@paa.org
Western Regional Managers
Matt Rhodes 3377 MRhodes@paa.org
David Sterns 3378 DSterns@paa.org
Dealer Purchasing
Mark Jewett, Sales Director 3360 Mark.Jewett@paa.org
Annette Oyler, Printing Service 3355 AOyler@paa.org
Kim Kehler

3337

KKehler@paa.org
Lori Witmer 3338 LWitmer@paa.org
Education/Training
Allison Mitchell, Director Educational Services 3361 AMitchell@paa.org
Becky Ross 3319 BRoss@paa.org
Dealer Services/Title & Tag
Yvonne Paturzo, Director, Dealer Services 3324 YPaturzo@paa.org
Karen McMillan, Manager, Title & Tag 3359 KMcMillan@paa.org
Andi Alleman 3309 Alleman@paa.org
Judy Anderson 3341 JAnderson@paa.org
Robin Bascome 3304 RBascome@paa.org
Nichole Baxter 3368 NBaxter@paa.org
Dorcas Bert 3320 DBert@paa.org
Tara Brady 3400 TBrady@paa.org
Scott Burger 3374 SBurger@paa.org
Brandy Daugherty 3320 BDaugherty@paa.org
Lisa DiStefano 3320 LDiStefano@paa.org
Ruth Griffie 3358 RGriffie@paa.org
Jody Haag 3329 JHaag@paa.org
Tessa Hinterliter 3320 THinterliter@paa.org
Jeanie Hower 3328 JHower@paa.org
Lisa Hower 3381 LHower@paa.org
Judy Kline 3331 JKline@paa.org
Joan Laughman 3384 JLaughman@paa.org
Denise LeGay 3308 DLeGay@paa.org
Pat Madara 3305 PMadara@paa.org
Laura Miller 3367 LMiller@paa.org
Louise Murphy 3311 LMurphy@paa.org
Dolores Myers 3382 DMyers@paa.org
Sue Paluscio 3330 SPaluscio@paa.org
Kim Reigle 3363 KReigle@paa.org
Nicole Shaffer 3365 NShaffer@paa.org
Christine Smeltz 3398 CSmeltz@paa.org
Jim Wilder 3320 JWilder@paa.org
Lisa Yocum 3306 LYocum@paa.org
Michele Zehring 3317 MZehring@paa.org
Accounting
Bill Hicks, Vice President, Finance & Human Resources 3302 BillHicks@paa.org
Dana Kanelos, Controller 3303 DKanelos@paa.org
Jessica Orris 3388 JOrris@paa.org
Communications
Melanie Bible, Director 3327 MBible@paa.org
Information Systems
Thomas Sworen, Vice President, Chief Technical Officer 3353 TSworen@paa.org
Jeff Dorsey 3370 JDorsey@paa.org
Marianne Gaydos 3390 MGaydos@paa.org
Darren Ray 3364 DRay@paa.org
Lynn Briner 3315 Lbriner@paa.org
Insurance Programs
Eileen Mayfield, Director 3322 EMayfield@paa.org
Customer Service/Billing
Kevin Lutz, Manager 3354 KLutz@paa.org
Susan Brand 3345 SBrand@paa.org
Audrey Goodling 3344 AGoodling@paa.org
Tara Silva-Arias 3366 TSilva-Arias@paa.org
Debi Taylor 3343 DTaylor@paa.org
Patty Vaughn 3383 PVaughn@paa.org
Cherie Voglesong 3313 CVolgelsong@paa.org
Alana Wohlfarth 3314 AWohlfarth@paa.org
Legal
Chad Marsar, Esq. Vice President Legal and Regulatory 3379 CMarsar@paa.org
Regulatory Training and Compliance
Don Busey, Director Training and Compliance 3332 DBusey@paa.org
Dan McMillen 3323 DMcMillen@paa.org
Skip Wagner, Manager,Service Department Operations & Training  3391 MWagner@paa.org
Legislative
Mark Stine, Vice President Legislative and Public Affairs 3362 MStine@paa.org
PAA Foundation
Anne Shuman, Vice President, Foundation 3351 AShuman@paa.org
Jane Toto, PAAF Administrative Manager 3318 JToto@paa.org
AYES/Apprenticeship Coordinator
Skip Wagner 3391 MWagner@paa.org
Philadelphia Dealer Title Office
Jackie Eleftherion 3076 JEleftherion@paa.org
Jennifer Kearney 3077 JKearney@paa.org
Susan Lerner 3078 SLerner@paa.org